COMPANY OVERVIEW

Your Trusted
IT Solutions Partner

TechProc empowers businesses with reliable IT services, proactive cybersecurity, cloud solutions, and managed infrastructure support. We help organizations reduce downtime, strengthen security, and scale confidently with technology that drives growth.

(201) 549-8237
10+
Years Experience
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150+
Projects Delivered
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100K
Projects Delivered
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100%
Client Satisfaction
Who We Are

Built to Solve
Real Business
IT Problems.

TechProc is an IT solutions provider helping businesses build secure, reliable, and scalable technology environments. We specialise in managed IT services, cybersecurity, cloud solutions, and infrastructure management designed to support daily operations and long-term growth

We work with corporate businesses, educational institutions, and public sector organisations — delivering practical IT solutions tailored to their specific needs.

Built to Solve Real Business IT Problems.
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Mission

To deliver secure, high-performance IT solutions that enable businesses to operate efficiently, reduce risk, and maintain reliable, uninterrupted operations.

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Vision

To be a trusted technology partner that empowers businesses to scale confidently and achieve sustainable growth through smart, future-ready IT solutions.

Diego Joubert

Founder & Principal Engineer· TechProc LLC

Meet the Founder

When It Has to Work on the First Walkthrough.

"When a city agency or an enterprise needs infrastructure that has to work on the first walkthrough — not the third — they call us. I'm the one who architects it."

Diego founded TechProc in 2016 as a NY State and NYC M/WBE-certified IT solutions firm. Nearly a decade in, he remains hands-on — personally designing every network, security, and cabling system the firm delivers

Recent engagements include a 1,912-endpoint desktop refresh across 18 municipal sites, multi-site video surveillance deployments, and high-availability FortiGate firewall cores built for environments where downtime is simply not an option.

Network Infrastructure

Network Infrastructure

Switching, routing, firewalls, HA design

Structured Cabling

Structured Cabling

Cat6A and fiber, built to certify and pass inspection

Physical Security

Physical Security

Enterprise video surveillance and access control

Cybersecurity & Managed IT

Cybersecurity & Managed IT

Monitoring, MFA, endpoint protection

Hardware Procurement

Hardware Procurement

Authorised HPE Aruba, AXIS, Dell, Fortinet partnerships

Public Sector Expertise

Public Sector Expertise

Compliant, documented, right the first time

A note on discretion: Diego does not publish client names. The agencies and companies TechProc works with value a partner who keeps their infrastructure — and their
confidence — private. That is the standard we hold.

Our Core Values

The Challenge

The principles that shape how we work with every client, on every project, every time.

01. No Reliable IT Foundation

No Reliable IT Foundation

We take full ownership of every solution we deliver — consistent performance and dependable IT support, every time

Security-First Approach

Security-First
Approach

Data protection and system security are built into every solution — not added on as an afterthought

Performance & Efficiency

Performance &
Efficiency

We optimise systems to measurably improve speed, uptime, and operational efficiency across your business.

Client-Centric Solutions

Client-Centric
Solutions

Every engagement is tailored to the client's specific needs — ensuring long-term value and a genuine partnership

Why Businesses Trust TechProc

Proven Experience. Consistent Results.

Businesses trust TechProc for reliable, secure, and performance-driven IT solutions backed by a decade of proven results across the Tri-State area.

150+

Successful Projects Delivered

100K
Hours of IT Support & Delivery
100K
Client Satisfaction Focus
10+ Years of Experience

10+ Years Experience

Over a decade of hands-on experience delivering reliable IT solutions across diverse business environments.

150+ Projects Delivered

150+ Projects Delivered

Successfully completed IT projects tailored to meet real business needs and operational goals.

Certified IT Professionals

Certified Professionals

Our team follows industry standards and best practices on every single project.

24/7 Support

24/7 Support

Round-the-clock monitoring and support to keep systems secure and operational at all times.

How It Works

Our Step-by-Step Process.

Three clear steps to get your IT environment secure, optimised, and running the way it should.

step

Discovery & Partnership

An introductory call with our founders. If we're a fit, we conduct a full assessment of your current environment — identifying risks, gaps, and your path to reliable IT infrastructure.

01
step

Onboarding & Integration

A structured transition phase with stakeholder communications, full system documentation, and a phased deployment plan designed to minimise disruption to your operations.

02
step

Continuous Support & Optimisation

Ongoing monitoring, optimisation, and strategic guidance to keep your IT environment secure, performant, and ahead of your evolving business needs.

03

Let's Explore Your IT Needs.

Share a few details with our team — we'll review your requirements and get back to you shortly.

Call (201) 549-8237
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Let’s explore your IT needs.

Share a few details below — our team will review your request and get back to you shortly.