What Is Cyber Resilience? Why It Matters for Business
Cyber resilience is a business’s capacity to anticipate, handle, and recover from cyber incidents with minimal disruption to operations.
Diego Joubert
October 29, 2026
Serving New Jersey · New York · Connecticut
IT Solutions Provider for Corporate, Public Sector & Education
TechProc LLC is a certified IT solutions provider serving corporate organizations, public sector agencies, and educational institutions. Founded in 2016, we combine engineering expertise, strategic guidance, and established technology partnerships to help organizations address complex IT challenges and maintain reliable technology environments.
10+
Years Experience
1500+
Projects Delivered
100K
Hours Clocked
100%
Client Satisfaction
Technology Partners
Why TechProc
Why Leading Organisations Choose TechProc ?
TechProc combines certified IT expertise, proven project delivery, established technology partnerships, security capabilities, and responsive US-based support to help organisations manage technology and maintain reliable operations.
M/WBE-Certified IT Expertise
TechProc holds New York State and New York City M/WBE certifications and serves corporate, educational, and public sector organisations.
Proven Enterprise & Public Sector Delivery
Completed a 1,912-endpoint desktop refresh across 18 municipal locations.
Trusted Technology Partnerships
Works with Microsoft, HPE Aruba, Fortinet, AXIS, Dell, Blackpoint Cyber, and NinjaOne.
Security & Compliance Expertise
Provides 24×7×365 security monitoring with MDR, EDR, XDR, and SOC capabilities, helping organisations address requirements across NIST, CMMC, FISMA, CJIS, FERPA, and PCI-DSS frameworks.
Responsive US-Based Support
Provides US-based help desk and engineering support, backed by a verified five-minute average response time.
99.9%
Network Uptime
5-Minute
Avg. Response Time
24/7/365
US-Based Support
HIPAA & PCI-DSS
Compliant
NY State & NYC
M/WBE Certified
What We do
IT Services and Solutions
TechProc delivers IT services and solutions across managed IT, cybersecurity, cloud, and network infrastructure to support corporate, public sector, and education organisations.
Managed IT Services
Manage IT operations through proactive monitoring, infrastructure management, and ongoing technical support.
Cybersecurity Services
Protect IT environments through security monitoring, threat detection, and cybersecurity solutions.
Cloud Solutions
Support cloud infrastructure, Microsoft 365, Azure, and cloud migration requirements.
Network Solutions
Build and maintain reliable networks through network infrastructure, wireless connectivity, and network security.
IT Consulting
Make informed technology decisions through IT planning, strategic guidance, and project management.
Business Continuity
Prepare for disruptions with backup solutions, disaster recovery planning, and recovery support.
Desktop Support
Resolve workplace technology issues through end-user assistance and device troubleshooting.
Structured Cabling
Establish reliable network connectivity through structured cabling infrastructure and installation.
IT Assessment
Evaluate IT infrastructure, identify potential risks, and uncover opportunities for improvement.
Industries
Industries We Serve
TechProc serves corporate, public sector, and education organisations with specialised IT expertise and solutions.
Public Sector
Secure IT Solutions for Public Sector Organizations
TechProc helps public sector organizations strengthen cybersecurity, modernize infrastructure, and support reliable public services. Our solutions address the security, infrastructure, and compliance requirements of government environments.
Corporate
IT Solutions for Corporate Businesses & Enterprises
TechProc helps businesses improve IT reliability, strengthen cybersecurity, and align technology with operational goals. Our solutions support managed IT, cloud, network infrastructure, cybersecurity, and strategic technology needs.
Education
IT Solutions for Educational Institutions & Schools
TechProc helps educational institutions protect technology environments, support reliable operations, and address student data protection requirements. Our solutions support secure IT environments for schools and educational organizations.
Case Studies
Real Results for Real Businesses
Kyowa Hakko
Modernizing Enterprise IT Operations
TechProc helped Kyowa Hakko modernize its IT environment with cloud-first technologies, endpoint automation, and advanced cybersecurity. The result was faster device provisioning, stronger compliance, and improved operational efficiency across the organization.
70%
Faster Device Provisioning
100%
Security & Compliance
L'OCCITANE
Future-Proofing a Distribution Center's IT Infrastructure
TechProc designed and deployed a scalable IT infrastructure for L'OCCITANE's U.S. Distribution Center. The solution improved network performance, reduced hardware costs, and createda future-ready IT foundation for continued operational growth.
Future-Ready
IT Infrastructure
Reduced
Hardware Costs
How we work
Our 3-Step Approach to Managing Your IT
A straightforward process to understand your IT needs, plan the right solutions, and manage your technology.
Book a Free IT Strategy Call
Schedule a 30-minute call with a TechProc engineer to discuss your IT environment, identify priorities, and explore suitable solutions. No obligation.
01
Receive a Custom IT Roadmap
Get a written IT plan tailored to your organisation’s requirements, covering recommended solutions, priorities, compliance needs, timelines, and costs.
02
Managed, Monitored and Supported 24/7
TechProc monitors your IT systems, manages security patches, and provides ongoing technical support with monthly performance reports.
03
Certifications & Trusted Associations
Success Stories
What Our Customers Say
5.0
Excellent · 30 Google Reviews · BBB A+ Accredited
Jenna Rutkowski
11 months ago
Excellent team and excellent results. Top of the line equipment installed by top of the line polite, courtious, and a funny personable group. Very humble and willing to take the time and explain every step of their process to ensure a full understanding of the work being done. Diego is a prompt and his team is very reliable. Post-installing, they work with you, check in, and verify their work was done as requested.
Thank you TechProc
Michael Canady
1 year ago
Joanne Trabosh
1 year ago
VICKI KING
1 year ago
Michiel West
1 year ago
Andre “Dev2467O” Flagg
1 year ago
I can attest to experiencing a positive and supportive engagement on our first project. TechProc Project manager Trixie Pamat was encouraging and supportive throughout our shared experience. Tech support engineers Rama and Jared allowed me to present my findings upon arrival and assisted in establishing a mutual respect of acquired skill. It is my opinion that they represent a collaborative professional team that goes above and beyond to satisfy their customers.
Diamond Floral
1 year ago
Exceptional IT Service!
Diego did an amazing job resolving all our IT issues in the store. Their expertise and professionalism were top-tier, and they made sure everything was running smoothly before they left. They even proactively addressed potential issues. Highly recommend for anyone needing reliable IT support!
Jonathan Ayala
2 years ago
Exceptional IT Services!
I couldn’t be more pleased with the service and professionalism from TechProc! They helped streamline our processes, increased our system efficiency, and were always prompt with responses. The team is knowledgeable, attentive, and truly cares about delivering quality. Every interaction felt personalized, and they consistently went above and beyond to address our needs. Highly recommend to anyone looking for reliable IT solutions. We’re very fortunate to have found such a dependable partner in TechProc!
ommar bowen
2 years ago
TechProc has been an invaluable partner in streamlining our company's technology procurement process. From start to finish, their team demonstrated deep expertise, efficiency, and dedication. They helped us source high-quality tech solutions that perfectly aligned with our business needs, all while staying within budget. Their attention to detail, quick response times, and proactive communication made the entire process seamless. Whether it's for hardware, software, or specialized tech services, TechProc always delivers top-notch options. Highly recommend them for any organization looking to optimize their procurement strategy!
Insights & Articles
Latest Industry Insights
Stay informed with the latest developments in technology, cybersecurity, software, and digital transformation.
Managed IT Services for Education: How Schools and Colleges Can Improve IT Performance
Introduction Managed IT Services for Education help schools, colleges, and universities maintain reliable networks, secure student data, manage devices, and reduce technology disruptions. By combining proactive monitoring, cybersecurity, maintenance, and
Diego Joubert
October 22, 2026
Types of IT Consulting: A Complete Guide to Choosing the Right IT Consulting Services for Your Business
Introduction Types of IT consulting help businesses plan, improve, secure, and manage technology based on their goals, challenges, and growth plans. Depending on their needs, businesses may use IT strategy,
Diego Joubert
October 22, 2026
FAQ
Frequently Asked
Questions
Find answers to common questions about our IT services, support process, technology solutions, and what you can expect when partnering with TechProc.
What does TechProc do?
TechProc is an IT solutions provider offering managed IT, cybersecurity, cloud solutions, network infrastructure, and IT consulting for corporate, public sector, and education organisations.
Which organisations does TechProc serve?
TechProc serves corporate organisations, public sector agencies, and educational institutions with IT solutions tailored to their operational and technology needs.
What IT services does TechProc provide?
TechProc offers nine core services: Managed IT Services, Cyber Security Services, Cloud Solutions, Network Solutions, IT Consulting, Business Continuity, Desktop Support, Structured Cabling, and IT Assessments.
Does TechProc provide cybersecurity and compliance support?
Yes. TechProc provides 24×7×365 security monitoring with MDR, EDR, XDR, and SOC capabilities to help organisations address relevant security and compliance requirements.
How can an organisation get started with TechProc?
Book a free 30-minute IT strategy call with a TechProc engineer to discuss your current IT environment, identify priorities, and explore suitable solutions.
WHERE WE OPERATE
Tri-State Coverage
New Jersey
Primary HQ ·
Full IT Services
New York
IT Services
Connecticut
IT Services
Ready to Take Control of Your IT?
Talk with a TechProc engineer about your IT challenges, security priorities, and technology goals. Get practical guidance on the next steps for your organisation.