Future-Proofing a Distribution Center’sIT Infrastructure
At TechProc, we specialize in delivering innovative IT strategies that empower organizations to achieve operational excellence. Our collaboration with Kyowa Hakko exemplifies our commitment to providing customized solutions that drive measurable outcomes.
CLIENT NAME
L’Occitane
Role
TechProc served as prime/main contractor
INDUSTRY
Retail Manufacturing
LOCATION
New York, NY
DATE
Ongoing Client
L'Occitane Summary
L'Occitane is a global name in wellness and natural beauty — over 5,000 employees, operations in 90 countries. When their US Distribution Center needed a serious IT infrastructure overhaul, they didn't want a vendor who'd just patch things up. They needed a main contractor who could take full ownership of a complex, high-stakes environment and get it right the first time.
That's the role TechProc took on: designing and delivering a tailored IT infrastructure solution built specifically for the demands of a working distribution center — not a generic network setup.
The Challenge
Before TechProc got involved, the distribution center was operating with three serious risks sitting underneath it.
01. No Reliable IT Foundation
There was no dependable IT infrastructure in place. That's not a background issue for a distribution center — it's a direct threat to whether operations run on schedule at all.
2. Wi-Fi That Kept Failing
Connectivity was inconsistent, and it was hitting the two functions a distribution center depends on most: order processing and inventory management. Every dropped connection meant a delayed order or a inventory record that didn't update when it should have.
3. A Network That Couldn't Grow
Whatever was in place wasn't built with scale in mind. It could arguably handle today — but not tomorrow, and definitely not a distribution center that was expected to keep growing.
Our Approach
TechProc didn’t treat this as three separate problems. It was one infrastructure project, built in three connected stages.
01
Predictive Survey and Wi-Fi Design
Before a single piece of hardware went in, TechProc ran a detailed predictive survey of the entire facility. The goal was simple: figure out exactly where access points needed to go, and how many were actually required, to get full, seamless Wi-Fi coverage across the whole space — no dead zones, no guesswork.
02
Efficient Hardware Deployment
Because the survey work was done properly upfront, TechProc was able to reduce the total number of access points needed — without giving up an inch of performance or connectivity. Fewer access points meant lower hardware costs, achieved through smarter planning rather than cutting corners.
03
Robust Fiber-Optic Cabling
TechProc installed a future-proof fiber-optic cabling backbone, connecting the facility's Main Distribution Frame to all six Intermediate Distribution Frames across the center. This is the physical foundation the entire network runs on — built to handle today's load and tomorrow's growth.
The Results
Cost Savings
- A more efficient, well-optimized layout meant lower hardware costs — without compromising coverage or reliability.
Enhanced Performance
- The finished network delivered superior reliability and performance, exceeding what the operation actually required day to day.
Scalable Infrastructure
- L'Occitane now has a future-ready IT foundation that can support its distribution center as operations continue to scale and evolve — instead of needing another overhaul in a year or two.
Minimized Disruption
- The entire project — from design through implementation — was managed with minimal interference to L'Occitane's operational timeline. The distribution center kept running while the new infrastructure went in.
Why This Partnership Matters
A Trusted Long-Term Technology Partner
Over the years, TechProc has become a trusted IT partner for L'Occitane, consistently delivering tailored technology solutions that support their business objectives. That long-standing relationship and proven delivery expertise led L'Occitane to select TechProc as the prime contractor for this critical IT infrastructure project.
Tailored IT Infrastructure Solutions
Every business has unique operational requirements. Rather than deploying a one-size-fits-all solution, TechProc designed a customized IT infrastructure that improved connectivity, optimized hardware deployment, and created a scalable foundation to support L'Occitane's long-term operational growth.
In Their Words
- "The L'Occitane project exemplifies our capability to deliver future-proof solutions that align with our clients' requirements and achieve measurable results." — TechProc Project Team
Conclusion
By partnering with TechProc, L'Occitane transformed its distribution center with a reliable, scalable, and cost-efficient IT infrastructure built to support both current operations and future growth. Through strategic planning, optimized deployment, and a tailored implementation approach, TechProc delivered a solution that enhanced performance while minimizing operational disruption—reinforcing its role as a trusted technology partner for complex enterprise environments.
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